Privacy Policy

The Data Controller is the operator of easyclearance.pl (the "Controller").

Contact for privacy matters: kontakt@easyclearance.pl, tel. +44 0333 335 5072.

Depending on how you use the website, we may process:

• contact data submitted in forms (e.g. name, email, phone),
• operational data required to handle your customs enquiry or order,
• technical data (e.g. IP address, device identifiers, browser type, system logs),
• website activity data and cookies (to the extent based on your consent).

We process your personal data for the following purposes:

• enquiry handling and service performance - Article 6(1)(b) GDPR,
• operational communication and customer service - Article 6(1)(b) or 6(1)(f) GDPR,
• legal and compliance obligations (e.g. accounting/tax) - Article 6(1)(c) GDPR,
• traffic analytics and website improvement - based on consent or legitimate interest,
• claims handling and legal defence - Article 6(1)(f) GDPR.

Your data may be shared with entities supporting us operationally and technically, including:

• hosting and IT infrastructure providers,
• analytics and communication tool providers,
• entities supporting customs service performance where necessary.

We do not sell your personal data.

We retain data for as long as necessary to fulfil the purpose for which it was collected and, where applicable, for periods required by law or needed to protect legal claims.

For consent-based processing, data is retained until consent is withdrawn.

You have the right to:

• access, rectify, erase, or restrict processing of your data,
• data portability,
• object to processing based on legitimate interest,
• withdraw consent at any time (without affecting prior lawful processing),
• lodge a complaint with a competent supervisory authority.

The website uses technical cookies required for operation and, subject to your consent, analytics and marketing cookies.

You can grant or withdraw consent via the cookie banner or your browser settings.