Privacy Policy
This Privacy Policy explains how we process personal data of easyclearance.pl website users and clients who use our customs services.
1. Data Controller
The Data Controller is the operator of easyclearance.pl (the "Controller").
Contact for privacy matters: kontakt@easyclearance.pl, tel. +44 7404 091503.
2. What Data We Collect
Depending on how you use the website, we may process:
- contact data submitted in forms (e.g. name, email, phone),
- operational data required to handle your customs enquiry or order,
- technical data (e.g. IP address, device identifiers, browser type, system logs),
- website activity data and cookies (to the extent based on your consent).
3. Purposes and Legal Bases
We process your personal data for the following purposes:
- enquiry handling and service performance - Article 6(1)(b) GDPR,
- operational communication and customer service - Article 6(1)(b) or 6(1)(f) GDPR,
- legal and compliance obligations (e.g. accounting/tax) - Article 6(1)(c) GDPR,
- traffic analytics and website improvement - based on consent or legitimate interest,
- claims handling and legal defence - Article 6(1)(f) GDPR.
4. Data Recipients
Your data may be shared with entities supporting us operationally and technically, including:
- hosting and IT infrastructure providers,
- analytics and communication tool providers,
- entities supporting customs service performance where necessary.
We do not sell your personal data.
5. Transfers Outside the EEA
If data is transferred outside the EEA, we use required legal safeguards, including Standard Contractual Clauses (SCCs) or other mechanisms permitted by law.
6. Data Retention
We retain data for as long as necessary to fulfil the purpose for which it was collected and, where applicable, for periods required by law or needed to protect legal claims.
For consent-based processing, data is retained until consent is withdrawn.
7. Your Rights
You have the right to:
- access, rectify, erase, or restrict processing of your data,
- data portability,
- object to processing based on legitimate interest,
- withdraw consent at any time (without affecting prior lawful processing),
- lodge a complaint with a competent supervisory authority.
8. Cookies and Analytics
The website uses technical cookies required for operation and, subject to your consent, analytics and marketing cookies.
You can grant or withdraw consent via the cookie banner or your browser settings.
9. Data Security
We apply appropriate technical and organisational safeguards to protect personal data against unauthorised access, loss, destruction, or disclosure.
10. Policy Updates
This policy may be updated from time to time. The current version is always published on this page.
11. Contact
For privacy and personal data matters, contact us at:
kontakt@easyclearance.pl
+44 7404 091503
Last updated: February 12, 2026.
Meta (Facebook/Instagram) advertising measurement on the English contact page
On our English contact page (/en/contact.html), we use Meta Pixel after you enable Meta advertising, either separately or through Accept all in our cookie notice. It measures page views and new accepted enquiries. Meta may receive browser and device identifiers, the page URL and referrer, and these event types. Our custom event code does not add your name, email address, telephone number or message to these events. This choice is separate from Google Analytics and Google Ads, and you can send an enquiry without enabling it. To withdraw, return to the English contact page, open Cookie settings, switch off Meta advertising and save, or choose Necessary only. Our controller stops subsequent Meta events and signals withdrawal to the Pixel. Withdrawal does not undo data already sent or automatically remove all existing cookies; you can also manage cookies in your browser. See Meta’s Privacy Policy for information about Meta’s processing and your rights.