local_shipping
Logistics operator PL→UK (5-50 declarations/month)
For companies handling regular shipments between Poland and the UK, whose clients need a trusted broker under the forwarder's brand.
Enquire about program
White-label for freight forwarders and hauliers
White-label Customs for Freight Forwarders — Your Brand, Our Declarations
Dedicated Account Manager, TMS integration, 2h SLA for ENS. Program for partners filing 20+ declarations monthly.
2h SLA for ENS: from complete data
Dedicated Account Manager (Pawel/Karen)
How the partnership works
assessment
1. Audit
We analyse your volume and SLA requirements.
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2. Onboarding 5 days
NDA, MSA, Account Manager, team training.
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3. TMS Integration
30-day pilot with your TMS.
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4. Scaling
24/7 operations with SLA and escalation.
What you get in the program
- check_circleDedicated Account Manager — Pawel or Karen — available 24/7 for escalation and urgent matters.
- check_circle2h SLA for ENS/SSD from receipt of complete data, 4-6h for other declarations.
- check_circleTMS integration — API or data transfer — depending on your system.
- check_circleWhite-label documents — everything under your brand, your client doesn't see us behind the scenes.
- check_circleOperational reports — weekly email with volumes, timings and declaration statuses.
Pricing model
The white-label program is based on a hybrid model:
- task_altRetainer: £500–1500 per month (depending on volume and routes)
- task_altPer-doc: Additional fee for each declaration above the retainer package.
- task_altPremium SLA: Optional: 2h escalation for all declarations (instead of standard 4-6h).
Packages priced individually after analysis of your volume and trade routes. We invite you to discuss with your Account Manager with no obligation.
Book a consultation with Account Manager
Send basic information about your volume and routes. We'll respond within 24 hours with a proposal tailored to your needs.
Note: Program terms and pricing are tailored individually. Minimum entry volume is 20+ declarations per month.
Who this program is for
The Haulier white-label customs broker program is designed for various types of freight forwarders and hauliers.
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Freight forwarder serving multiple clients
For companies whose clients need customs clearance, but you don't want to build your own department — white-label is the ideal solution.
Discuss partnership
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Carrier B2B network
For carrier networks wanting a standard, accessible broker for all their clients without variable IT costs.
Find the right solutionWhat sets us apart
people
Your brand on documents
Your client sees your company, your logo, your contact number. We work behind the scenes. That's the foundation of white-label.
api
TMS API and integrations
We connect with your TMS. No manual data entry — everything is automated and seamless.
schedule
SLA + 24/7 escalation
2h SLA for ENS guaranteed. Dedicated Account Manager responds to urgent matters. No queue waiting.
Frequently asked questions
What is a white-label customs broker?
A white-label customs broker is a service where we handle customs clearance for your clients under your brand. Your clients see documents and communications from your company name, while we manage the operational backend. It's ideal for freight forwarders wanting to strengthen their offering without building an in-house customs department.
What volume qualifies for the program?
The Haulier Program is designed for freight forwarders and hauliers handling 20+ customs declarations monthly. This is the minimum entry point for a dedicated Account Manager and retainer pricing. Lower volumes can be handled on a per-declaration basis.
Can I keep my brand visible to the end client?
Yes, that's the essence of white-label. Documents, correspondence and status communications all carry your brand. Your client knows you have your own customs clearance process. We work behind the scenes on your behalf.
What SLA do you guarantee for the program?
We guarantee 2-hour SLA for ENS/SSD from receipt of complete data. For other customs declarations (import, export, transit) SLA is 4-6 hours. Urgent matters have a dedicated escalation track to your Account Manager.
Do you integrate with our TMS?
We offer API integrations with leading TMS systems (Transboard, Cargowise, Descartes, 1Cargo, and others) as part of the program. During onboarding we review your system and propose the optimal integration.
What does the pricing model look like?
The model combines a retainer of £500-1500 monthly plus per-declaration fees. Specific packages are priced individually after analysis of your volume, trade routes and SLA requirements. We invite you to discuss with your Account Manager.
Ready for white-label customs for your clients?
Book a demo with your dedicated Account Manager (Pawel or Karen). We'll discuss your volume, requirements and tailored pricing.
What to prepare for the conversation
- check_circleEstimated monthly declaration volume
- check_circleTrade routes (PL→UK, others)
- check_circleYour TMS name and type (if applicable)